Frequently asked questions (FAQs)

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How long does delivery take?

Orders placed before 3.30pm on Monday to Thursday are delivered next working day (Tuesday–Friday). Orders placed after 3.30pm on Thursday are delivered the following Monday. Any order placed after 3.30pm will typically take 2 days to deliver.

How should I store the meals?

The meals use a unique cooking process that allows us to extend the shelf life without using additives. We recommend that you encourage storage within the fridge to promote consumption, particularly with anyone you're encouraging to adopt healthier eating habits. To read more about how to encourage this, please read our articles.

Why a subscription?

To bring the highest convenience and ensure that healthy eating habits are not broken, we deliver in 4, 8 or 12-week intervals. You can pause, skip or cancel at anytime through our customer area on our website.

How do I cancel?

You can cancel at any time and there is no commitment, please log in to our customer area within our website.

How do I skip a delivery?

You can skip a delivery by logging into your account